Legal
Refund policy
Version 1.0 · Last updated: October 2026.
General rule
Your evaluation account is activated instantly after payment. That's why all sales are final and there are no refunds, even if you don't pass or don't use the account.
Only exception: duplicate charge
If a technical error charged you twice for the same purchase, we refund the duplicate charge. Email [email protected] within 30 days with your account email and the charge date.
Before a dispute
If you have a problem with a charge, write to us first: we'll solve it faster than your bank.